Our modular technology, integrated into a single portal, supplies the power you need to run your whole business.
Back-office automation is about modular integration. Reducing the number of connection points between critical core components streamlines the dataflow to customer service and the call center, accounting, sales and marketing, as well as the other departments that keep your business moving. When all the departments have access to the right information in a timely manner, service delivery is enhanced across the organization.

One portal. One login. One solution. Running your business is challenging, but moving and accessing data throughout the organization should not be. Adjudicating claims is your business, and you need the ability to do just that without the worry that surrounds supporting so many applications in order to get your job done. Worry about growing your business, not about integrating back office functions.

Like the song says, “we’re one, but we’re not the same.” AdminisTEP assembles all of the necessary critical core components into one interface, and it works. The reason is simple: we designed each component to work with the other instead of developing them independently and then expecting them to perform all of the required functions. The result is a permission-based portal where everyone in your organization can see the information required to do their jobs productively. Reporting and processing happens by the click of a mouse and not by the “heave-ho” of multiple departments.

Another benefit of modular integration is automation. Automation is the key to streamlining business processes and optimizing turnaround time.

What if you have a critical application not represented in AdminisTEP? No problem. You give us the data, we can get it integrated and represented in the portal so that you don’t lose any efficiency or productivity using outside applications. We can plug in and turn on as much functionality as you want. Keep your business model as custom as you need to in order to stay on the leading edge.

It’s all about workflow – from executive and IT perspectives, down to the various end-users of the solution. So, why have multiple solutions, each with different front-end interfaces, that force users to switch systems or screens to complete their work? AdminisTEP eliminates this problem – once and for all. AdminisTEP’s back-end integration let’s users do their work, not switch screens and systems.

Whether it’s used by the call center to assist with member services, or used by in-office provider relations staff or the accounting department, AdminisTEP is up to the task and can recall claims information for multiple departments. All the information is right there, in a single system. It’s a consolidated approach that enhances workflow by anticipating the needs of those using the system. Of course, screens, access rights and functionality can be tailored to the user, but it all takes place within a single system. And, business rules can be tailored for the task at hand.

The result? Increased efficiency. Improved claims flow. Consolidated management. Streamlined workflow.

Processing clean claims is easy. It’s the claims with errors that choke claims adjudication systems. Not only is resolving claim errors expensive, the claims that don’t make it into inventory are a financial liability. These claims sit in queues waiting for correction, while payers are unaware of their financial obligations. A large backlog of claim errors can represent millions of dollars in financial liabilities.

AdminisTEP is exceptional at handling claim errors – from detecting errors before processing, to directing errors to the most cost-effective resource to resolve. This is accomplished by AdminisTEP’s Data Correction Review (DCR). Simple errors are automatically fixed or sent to cost-effective resources to fix, while complex issues are sent to high-level knowledge resources to resolve.

And, AdminisTEP’s Data Verification Review (DVR) automatically verifies that claims are in the correct format, and that the data within fields matches syntax. Patient number in the wrong field? No problem. AdminisTEP will let you know. Wrong type of characters in a field? AdminisTEP will alert you and route the claim for correction.

Most importantly, all of this error detection and verification takes place before claims are sent to the adjudication system for processing.

The claim lifecycle contains many complex components even before business rules and automation logic are added to the process. AdminisTEP lets you move more processing functions to the perimeter and save money.

We can handle even the most complex provider or payer business rules in the industry to improve error detection and segregation. Errors are costly, and fixing minor member errors should not be done by the same people fixing complex and mission-critical errors. AdminisTEP’s unique architecture streamlines the delivery of critical core processing components over a secure Internet pathway through one convenient Transaction Exchange Portal (TEP).

Maximize processing capabilities by off-loading transaction business logic, workflow management and error correction into a single solution. Our Perimeter Processing infrastructure provides maximum processing power delivered directly through our secure portal. There’s no software to buy or download for providers and payers to begin exchanging, viewing, reporting, tracking and correcting data to reduce processing and payment times.

AdminisTEP gives unprecedented modular flexibility to select and pay for only the features and functions you want and need, instead of paying to implement and integrate costly stand-alone solutions.

Back-end integration means that you can expand the capabilities for your organization and AdminisTEP itself!

Tired of dealing with paper? AdminisTEP’s Digital Mailroom services can take the paper off your hands. Digital Mailroom services receive your claims, scan and verify data, convert them into digital formats, and upload them into your claims inventory for processing.

Further reducing your handling of paper, AdminisTEP’s statement processing and mailing services remove this costly and labor-intensive task from your responsibility.

Cutting checks cutting into your time and profits? Let AdminisTEP handle this for you with its electronic funds transfer (EFT) capabilities.

The options are limitless. Expand AdminisTEP’s deployment to improve your disease and utilization management efforts. Or, use AdminisTEP’s robust platform to augment your clinical data management and electronic health record (EHR) initiatives.

Your imagination is your only limit.

Call us at 214-440-3100, or email us at takethenextstep@administep.com.